FREQUENTLY ASKED QUESTIONS

We’re here to help you navigate your journey to wellness! Below, you’ll find detailed sections on yoga, salt therapy, and all things RISEilience. We encourage you to explore these resources. If you still have questions after reviewing, don’t hesitate to reach out to us. Your wellness journey is important, and we’re here to support you every step of the way.

Frequently Asked Questions

  • You can reach us via email at krystle@riseilience.org or by phone/text at (978) 378-9306. We are available during hours of operation to assist you.

  • We require 24 hours' notice for cancellations or rescheduling of private services (Massage, Reiki, Tarot) so we can offer the time to another community member.

  • Unopened and unworn products with tags may be returned for credit within 30 days of purchase; terms may be longer during the holiday season.

  • Yes, we offer gift cards in various denominations. Gift cards are a convenient and thoughtful way to give the gift of wellness. You can purchase gift cards online HERE or at our location.

  • We accept major credit cards (Visa, MasterCard, Amex) and debit cards. For in-person purchases, we also accept cash or Apple Pay.

  • We value your thoughts! Share feedback via our website or email. To stay updated on promotions, sign up for our newsletter or follow us on social media.

General

Salt & Sauna

  • We recommend comfortable, loose-fitting clothing. To maintain purity, please wear clean socks while in the sanctuary.

  • Our sauna uses light to create heat that penetrates deep into muscle tissue to support detoxification, circulation, and skin health.

  • Hydration is key! Drink plenty of water before and after. We provide towels, but you may want to bring a change of clothes for after your sweat.

  • It is a natural treatment, but we recommend consulting a doctor if you are pregnant or have conditions like high blood pressure or chronic respiratory issues.

  • We encourage a "digital detox" to protect the quiet atmosphere and your electronics, as salt air can be corrosive. We provide secure storage outside the room.

Yoga, Barre, & Pilates

  • Absolutely! Our classes are open to practitioners of all levels, including beginners. Our instructors are skilled at offering modifications and adjustments to accommodate students of varying experience levels.

  • Please inform your instructor before class if you have any injuries or physical limitations. Please let them know if you are pregnant or have recently given birth. They will offer modifications and alternative poses to ensure a safe and enjoyable practice for you. We have props to make you more comfortable & you may purchase Yoga Kneeling Pads for extra support on your joints

  • Hot classes reach up to 102°F, while Heated classes stay between 87°F and 95°F. Because infrared warms the body directly rather than just the air, 87°F feels much more comfortable than you might expect.

    Infrared Heat mimics natural sunlight (without UV rays) to increase flexibility and boost circulation for a deeper detox without the "heavy" air feel of traditional hot studios.

  • es, please bring your own mat. We have a very limited supply to borrow if you forget yours, but they are first-come, first-served.

  • Absolutely! Email Krystle@riseilience.org for more inquiries.

  • To honor the sacred space and other students, we do not allow entry 5 minutes after the class has started.

  • Some of our classes may be suitable for children 10+ accompanied by a parent or guardian. Please contact us for more information. Children are not allowed in hot or heated classes.

Services

  • We offer a full spectrum of practices including Massage, Reiki, Sound Healing, Tarot, Astrology, and Breathwork.

    • Tarot Readings: These are one-on-one, intuitive sessions held in the salt room that focus on providing clarity and perspective on your current situation. The experience is reflective rather than predictive, using a grounding meditation and intuitive card pulls to help you connect inward and feel empowered in your choices.

    • Oracle & Crystal Readings: Christi combines the physical grounding energy of crystals with the intuitive guidance of oracle cards. This practice is specifically designed to help you gain emotional clarity, release energetic blocks, and navigate life transitions with confidence.

    • Astrology: This practice explores your "big picture" based on a snapshot of the sky at the exact moment of your birth (your natal chart). It helps you understand your natural energies, identify areas of resistance, and align your actions with the themes of the year ahead through Solar Return readings.

  • You will lie comfortably in the Salt Sanctuary while being immersed in the vibrations of crystal singing bowls for a full-body nervous system reset.

  • Absolutely. Many guests "stack" services, such as a Reiki session followed by a Tarot reading, for deeper healing.

  • We love hosting corporate retreats or private gatherings. Inquire via the "Book a Party" link on our Services page.

Cafe

  • No reservation is needed; if the flag is up, come on in!

  • Yes! You can rent out our cafe space for private event rentals. Email krystle@riseilience.org

  • We host everything from art shows and workshops to private parties and corporate retreats.

  • You can reach out via email at priscilla@riseilience.org for more inquiries regarding private event rentals.

  • We focus on intentional, nourishing items to support your post-practice glow.